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2026 · Independent buyer information guide

SKIMS Advent Calendar Refund: What Buyers Should Know

SKIMS said it had contacted customers who purchased its 2026 12-day Accessories Advent Calendar after criticism of the $148 original U.S. price and contents. Reports describe two options: return the calendar for a full refund, or keep it and receive SKIMS store credit. Your own email or confirmation from SKIMS is the best source for the amount, conditions and next steps applicable to your order. 1 2

Last fact-checked: November 11, 2026 · Back to the SKIMS Advent Calendar overview

Quick links: Compare options · Check your next steps · Official help

What refund options did SKIMS offer?

Following the backlash, SKIMS said it had contacted purchasers and offered a full refund or a credit toward other SKIMS products. Bloomberg reported the distinction between returning the calendar for a refund and keeping the calendar for store credit. 1 2

Reported option · November 2026

Return the calendar — full refund

Send back the product under the instructions for your order; the reported offer involved a full refund

Confirm with SKIMS

Return approval, amount, shipping label or fee, deadline and payment method

Reported option · November 2026

Keep the calendar — SKIMS store credit

Keep the calendar and receive credit to use on a future SKIMS order, if the offer applies to you

Confirm with SKIMS

Credit amount, terms, expiration and account delivery method

Important: Store credit is not the same as a refund to the original payment method. These options were reported in November 2026, not confirmed by this website for every order or location.

Where to get official help

If you're trying to act on the offer, start with your purchase email. SKIMS also provides an official contact page and returns information page. The site may redirect you to your region's version. 4 5

Official links: Contact SKIMS · SKIMS returns information

This independent guide cannot open a return request, verify an order or issue a refund on SKIMS' behalf.

How to check your refund options

  1. 01

    Step 1 — Find your order confirmation and SKIMS messages

    Look for the order confirmation and any follow-up email about the Holiday 2026 advent calendar. Check the inbox and spam folder of the address used at checkout. Keep the order number available when contacting SKIMS. The brand told media it had personally contacted purchasers, but this does not independently establish the delivery status of any individual email. 2 4

  2. 02

    Step 2 — Compare the two options in your own message

    Check whether your message offers a return for a refund, credit if you keep the product, or something different. Read the amount, return instructions, shipping charges, deadline and store-credit conditions before making a choice. Do not assume terms from another customer's screenshot apply to your order.

  3. 03

    Step 3 — Use SKIMS' official support or returns channel

    Follow the instructions provided by SKIMS. If you are told to initiate a return, use the official returns page or the link provided in your order email; for missing or unclear instructions, use SKIMS' contact page. Do not send items back without confirming the destination and return authorization. 4 5

  4. 04

    Step 4 — Keep confirmation and tracking records

    Save your email exchange, return authorization, tracking details (if you ship the calendar), and confirmation of any refund or credit. If you don't receive the outcome specified for your order, follow up with SKIMS using those records. We cannot confirm a special-offer processing timeline for every purchase.

What if your email mentions $150 instead of $148?

News articles described a $148 original U.S. retail price. One customer-shared email reproduced in BuzzFeed referred to a $150 refund or store credit and mentioned waiving a return-shipping fee. That is an example from a reported customer communication, not proof of the amount or fee treatment for all buyers. 1 3

Check your own order total and email before assuming a fixed $150 credit, a fee waiver, or a universally applicable deadline.

Does the regular SKIMS return policy apply?

SKIMS publishes a general returns policy, including regional terms. But a special customer-service offer responding to this calendar is not automatically identical to normal product returns. The ordinary policy may show different periods or shipping charges depending on region and season. 5

For this calendar, rely on the terms SKIMS communicated for your purchase and ask support if they conflict with the standard policy. Do not assume every buyer must pay a standard return fee or that a holiday return window automatically determines the special offer's deadline.

What if you didn't receive an email?

The company said it had personally contacted calendar buyers, according to media reports. If you have no message, search the email used to place the order, check spam, and contact SKIMS support with your order details. 2 4

If you purchased from a retailer or another sales channel, confirm which seller processed your order and ask that seller about its own return process before shipping anything. We have not verified that the reported SKIMS offer applies identically to third-party transactions.

A buyer's reported email

Creator Sean Anthony (@seananthonyv) shared a TikTok video showing a message he said he received about the calendar. BuzzFeed covered the screenshot and the offered refund/store-credit choice. It illustrates one buyer's experience; it is not a universal SKIMS refund form or an eligibility confirmation. 3

Video source: @seananthonyv / TikTok · Watch the original post

Frequently asked questions

Can I keep my SKIMS Advent Calendar and get my money back?

The reported keep-it option was SKIMS store credit, not a cash refund. Bloomberg described a full refund if the calendar was returned. Check your individual offer. 1

Is SKIMS refunding everyone who bought the calendar?

SKIMS said it personally contacted purchasers with a refund or store-credit choice. This guide cannot confirm whether every buyer received or accepted an offer, or whether individual orders have been processed. 2

Will SKIMS cover the return shipping cost?

A customer-shared screenshot described waived return shipping for that buyer, while SKIMS' general return policy can include shipping fees. Do not treat either as universally applicable to this special offer; confirm the label and charges specified for your order. 3 5

How long will a refund take?

We could not verify one special-offer processing timeline applicable to all calendar orders. SKIMS' regular returns page includes general processing information, but this is not a substitute for the instructions in your calendar-related message. Ask SKIMS for the status of your case. 5

What if I no longer have my order email?

Contact SKIMS using the email address associated with your purchase and any receipt or other order reference you have. Its contact page is the official starting point. 4

Can this website process my return?

No. This is an independent information guide. Only SKIMS or the seller handling your transaction can confirm terms and process your request.

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Sources

Editorial note: This independent guide summarizes published reports and links to official SKIMS pages. We are not affiliated with, endorsed by, or operated by SKIMS. We do not handle orders, returns, refunds or customer information.